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Here’s what some of our customers said about our service. To leave us your feedback, click here

  • Our outstanding feedback
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Fantastic company. Office staff really helpful and accommodating - kept us updated about arrival times/costs etc. Engineers totally reliable, professional and did a superb job. Friendly and efficient. Good value for money. Can happily recommend them. Thanks for excellent customer service all round!
Name:Sarah Atkinson
Date:13/10/2017
5.05
Service(s) Provided:
 
We needed our entire central heating system replaced - in a tight time frame. We called Ace Energy on the off chance they could help at short notice and they were brilliant. Nicola went out of her way to help us and managed to schedule Alex to fit in a quotation visit the next day, we had a quotation 24 hours later and they started work the following week. We were lucky to have caught the tail end of summer so they had some availability but Nicola's organisation skills were key. The plumbers were excellent. Ace completed the work to a high standard and within the stated time frame. Nicola kept us updated re progress throughout. The level of communication and organisation is what makes Ace stand out. Highly recommended! Will definitely call on Ace Energy again.
Name:Louise Pettit
Date:09/10/2017
5.05
Service(s) Provided:
 
Fitted a previously unknown brand of boiler that has since been great. When things went wrong during the installation through no fault of their own they handled the situation courteously and swiftly. I always felt I was being treated as priority one.
Name:Matthew Johnson
Date:24/05/2017
5.05
Service(s) Provided:
 
Excellent service from Alan and quick professional installation from Phil. Thanks guys my Nest works a treat!
Name:Ben Sherwood
Date:16/12/2016
5.05
Service(s) Provided:
 
I booked Ace Energy to take a look at my elderly mother-in-law's hot water system, which was making a horrible noise. Leon was assigned to us and he arrived promptly, quickly identified the issue and fixed it in record time! A very fast, efficient and polite service. Highly recommended.
Name:John Bainbrudge
Date:29/07/2016
5.05
Service(s) Provided:
 
Good attended my boiler service for a good price
Name:Paul Key
Date:19/05/2016
5.05
Service(s) Provided:
 
Quick, tidy and professional.
Name:Client details withheld
Date:19/05/2016
5.05
Service(s) Provided:
 
Spectacular service from the office and the plumbers did a great job.
Name:Client details withheld
Date:19/05/2016
5.05
Service(s) Provided:
 
professional and courteous. Good service all round.
Name:Zane Ali
Date:16/04/2016
5.05
Service(s) Provided:
 
Came out straight away and helped divert a big disaster.
Name:Bob Frank
Date:14/04/2016
5.05
Service(s) Provided: